Help - Acorn Iberian Ham from Jabugo

Getting Help-How order?

1.Add products: choose the good you want to buy and click on "ADD TO CART" at the form of every product. You can select as many items as you want to purchase.
On the spot, you will be directed to the "Shopping Basket" page which displays the product, quantity, price and applicable taxes.
If you want to continue shopping then select another product range and follow the same steps as before until you have in your "Shopping Basket" whatever items you want to buy.

2.-Submit Your Order: when you have filled your "Shopping Basket" with your selected purchases then click on "CHECK OUT". Next a page with two options is displayed:

A) ANDALUCIAN SHOP'S CUSTOMERS: introduce your email and password and you will go to the "Confirmation Order" page, in which all your personal details as well as those regarding your order are listed. If you wish you can introduce any changes in the given information before click on "CONFIRM ORDER".
B) NEW CUSTOMER: in case you are not a customer of Andalucian Shop, then click on "REGISTER" and you will be redirected to the data page in order to fill the personal identification details: email, password, and confirmation of the password. The password must be a combination of number and/or letters of between five and eight characters.

Subsequently you will be diverted to the "Confirmation Order Page" in which you can find you personal information and the information related to your order. If you wish you can introduce any changes in the given information before click on "Confirming the Order".

3.-Order's confirmation and delivery: Immediately thereafter we send you a confirmation email.
Subsequently you will receive an e-mail in which you are informed about the shipping date and delivery of your order and attached the corresponding invoice.

Banco Español de Credito -BANESTO On line Payment- Only for Sure cards

When choosing this method of payment you will be directly connected to Banesto's On Line Payment through our web. After introducing your credit card number, expiring date and pasword and once completed the operation you will be informed about your operation being carried out successfully.
In case you should wish to receive an email which confirms your Banesto On Line Payment, also introduce your name and email address.
This service is avalible only for "sure cards" so you must to fill the credit card pasword in order to confirm your identity.

The first time you place an order with Andalucian Shop, register yourself as a customer by introducing a Password for your e-mail.
The next time you visit our website you will only need to press the "Login" button in order to identify yourself, thus speeding up the purchase process. Once registered you will not need to introduce your name or card information anymore, as you are already registered in your account.

Security

Andalucian Shop provides you with a 100% secure shopping system. The secure server software (SSL) is currently one of the safest systems in the market which guarantees safe commercial transactions. All your personal information, including your credit card number, name and address, order and shipping data, ecc … are encrypted in such a way to ensure it cannot be read when travelling through Internet. Check our security certificate below in the pages of our website.

Customer Service

Please do not hesitate to contact us at our Customer Service info@andalucianshop.com or +34 902 88 66 80 to remove any doubts you might have. We are at your service.